FAQ
Are your perfumes 100% authentic?
Are your perfumes 100% authentic?
Yes. Every fragrance we sell is 100% authentic and brand original. We source exclusively from authorized distributors and trusted wholesalers, and we do not sell imitations, replicas, or counterfeit products. All products are manufactured by their respective brands.
Are the perfumes new?
Are the perfumes new?
Yes. Every fragrance we sell is brand new and unused. We do not sell used, refurbished, or returned merchandise. All products are stored appropriately and shipped directly from our inventory.
What’s a tester box?
What’s a tester box?
A tester is a brand new, unused fragrance made for in-store display. It’s the same scent and quality as the retail version but usually comes in a plain box and may not include a cap. Testers are final sale and always 100% authentic.
How long does shipping take?
How long does shipping take?
Most orders are processed within 2 business days. Once shipped, delivery typically takes 1–5 business days depending on location. Please note that these timelines are estimates and do not include weekends, holidays, or carrier delays.
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free shipping on all orders over $129, and orders under $129 have a flat $9.95 shipping fee.
Do you ship outside of Canada?
Do you ship outside of Canada?
At this time, we ship within Canada only. We do not offer international shipping.
What is your return policy?
What is your return policy?
You can view our Refund Policy Here
Why are your prices lower than other stores?
Why are your prices lower than other stores?
We operate as a warehouse based retailer rather than a traditional retail storefront, which significantly reduces overhead costs. This allows us to offer the same 100% authentic fragrances at more competitive prices.
We source directly from authorized distributors and trusted wholesalers, and by buying in larger quantities and operating efficiently, we’re able to pass those savings on to our customers.
Are your products the same as in stores?
Are your products the same as in stores?
Yes. The fragrances we carry are the exact same products you would find at major retail stores. They are 100% authentic and manufactured by the original brands.
If you choose a tester version, the packaging may differ (plain box and sometimes no cap), but the fragrance and formulation are identical to the retail version.
What if I have more questions?
What if I have more questions?
If you have any additional questions, our team is here to help. Reach out through our Contact Page and we’ll get back to you as quickly as possible.