Discount Fragrances Shipping Policy

Scope

This Shipping Policy applies to all orders placed on Discount Fragrances (“Discount Fragrances,” “we,” “us,” “our”) for delivery within Canada.

Order Processing and Shipment

We will use commercially reasonable efforts to process and ship orders promptly. Orders are shipped using Canada Post, UPS, FedEx, and/or other trusted carriers selected at our discretion based on destination, package characteristics, and service availability.

Shipping Rates

Shipping fees are calculated as follows:

• Free Standard Shipping: Available on orders above $199 CAD, after applying any coupon codes.
• Flat Rate Shipping: $13.49 CAD on orders below $199 CAD.

All shipping charges (including flat rate charges) are displayed at checkout prior to order completion.

Estimated Delivery Times

Orders require 1–2 business days for processing and handling prior to shipment. Estimated delivery for most orders is 1–5 business days. Delivery timelines are estimates only and may be affected by factors outside our control, including but not limited to: :

• weekends and statutory holidays,
• carrier operational delays,
• weather events,
• service disruptions, and
• remote-area delivery constraints.

Discount Fragrances does not guarantee delivery by a specific date unless expressly stated in writing by us.

Shipping of Alcohol-Based Liquids

Fragrances are alcohol-based liquids and are subject to carrier and transportation regulations. Certain shipping restrictions may apply, including ground-only transport and regional limitations.

Delivery timelines may vary due to regulatory requirements, carrier handling procedures, or transportation safety standards. Delays related to these conditions are not considered shipping errors and do not qualify for refunds, replacements, or cancellations.

All orders are packaged in accordance with applicable carrier and transportation regulations.

Tracking and Delivery Confirmation

Where available, shipment tracking information will be provided. Delivery is deemed completed when the carrier confirms delivery to the address provided at checkout.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout. Discount Fragrances is not responsible for delivery issues, delays, or losses arising from inaccurate or incomplete address details provided by the customer.

Out-of-Stock Items

Inventory availability may change. If any product becomes unavailable after an order is placed:

• we will notify you by email, and
• we will issue a full refund for the unavailable product(s).

If an order contains multiple items and one or more items are unavailable, we will ship the remaining available items and refund the unavailable item(s). This ensures you are charged only for items shipped.

Refused, Undeliverable, or Unclaimed Shipments

If an order is returned to Discount Fragrances due to customer error or inaction, including but not limited to:

• an incorrect or incomplete shipping address,
• refusal of delivery,
• failure to receive or collect the package, or
• failure to respond to carrier delivery attempts,

the customer will be responsible for all shipping costs associated with the order.

If the original order qualified for free shipping, two-way shipping costs will be deducted from any applicable refund.

Shipping Charges and Non-Refundability

Shipping charges are non-refundable, except where required by applicable law or where Discount Fragrances determines, in its sole discretion, that a refund of shipping is appropriate due to an error attributable to us.

Changes to This Policy

We may update this Shipping Policy from time to time. The version posted on our website at the time of your purchase will apply to your order unless otherwise required by law.

Contact

For shipping questions, contact: info@discountfragrances.ca